Privacy Policy

Last updated: 8th August 2025

This Privacy Policy explains how we collect, use, and protect your personal data when you use SoloFlo (“we”, “us”, “our”). By using our services, you agree to this Policy.

1. What data we collect

We may collect:

• Name, email address, and contact details.

• Event/booking information you enter in forms.

• Payment details (handled securely by third-party providers such as Stripe - we do not store your card details).

• Technical data such as IP address, browser type, and device info.

2. How we use your data

We use your data to:

• Facilitate bookings, contracts, and payments between parties.

• Communicate with you about your bookings or enquiries.

• Improve and develop our service.

• Comply with legal obligations.

3. Sharing your data

We only share your data:

• With other parties you enter into a booking with (as per the booking form).

• With service providers (e.g. Stripe, Tally) to process payments or forms.

• If required by law.

4. How we protect your data

We use secure systems and encryption where possible. While we take steps to protect your data, no method of transmission is 100% secure.

5. Your rights

You have the right to:

• Access, update, or delete your personal data.

• Withdraw consent for us to use your data.

• Contact us for any privacy-related request.

6. Cookies & tracking

We may use cookies to improve your experience. You can disable cookies in your browser, but some features may not work as intended.

7. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.