Help Centre

Everything you need to get the most out of SoloFlo.

Getting started

How to set up your booking link
Your link is how promoters find and book you. Get it set up in minutes.
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How to set your availability
Show promoters when and where you're available to work.
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How to get your first booking request
Share your link and start receiving booking requests directly.
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How SoloFlo Bookings work
Contracts, deposits, invoices and guestlists — all managed.
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How SoloFlo Pay works
Collect deposits by card, securely and automatically.
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How to manage a guestlist
Build, save and send your guestlist directly from your booking.
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When things go wrong

Bookings don't always go to plan. Here's what to do.

The promoter hasn't paid my deposit
Steps to take when a deposit request goes unanswered.
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The promoter hasn't signed the contract
What to do when a contract is sitting unsigned.
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The promoter is trying to change the fee after signing
How to handle post-contract fee disputes.
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The booking has been cancelled
Your options when a confirmed booking falls through.
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SoloFlo is a booking tool, not a legal service. For significant disputes we recommend seeking independent legal advice. For platform support, contact hello@soloflo.co
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